Refund policy

Return & Refund Policy

If your order arrives wrong, damaged, or defective, contact us within 7 days of delivery using our [return request form], including your order number and photos of the issue.

We'll review your request and respond within 3–5 business days. Approved requests are resolved with a full refund to your original payment method.

Please do not ship any item back before we've confirmed next steps with you — unapproved returns cannot be processed.

Items ordered in the wrong size by the customer, hygiene items (underwear, socks, swimwear, masks), and correctly-produced items a customer simply no longer wants are not eligible for return.